Service Enquiries

The satisfaction of our customers is our highest priority. Please use this form in case of questions regarding a replacement part or a technical difficulty.

In order to process your enquiry as quickly as possible, we’ll require some exact information from you. Ideally you will have the following information available:

  • Date of purchase
  • Publication date of operating instructions
  • Attachments (please send us photos illustrating your difficulty, a photo of the sales receipt and of the product’s identification plate)

If you have neither the operating instructions nor the sales receipt at hand, please simply send us a photo of the identification plate.

Operating instructions for all current Enders products and our product catalogue can be downloaded online.

Personal Details

Article informations

Operating instructions

Here you’ll find the operating instructions for all current Enders products as PDF documents ready for download.

Product Catalogue
Enders Product Catalogue 2020

Product Catalogue
Grill Accessoires
Electric Patio Heater
Gas Patio Heater
Camping products

Product catalogue